Frequently Asked Questions

  • How do I download and install Gobang?
    You can find the download link for the game on our website. After clicking the download button, follow the on-screen instructions to install it. Once installed, you can launch the game through the desktop icon or the start menu.
  • On what devices can I play Gobang?
    Our Gobang game supports multiple platforms, including Windows, macOS, and mobile devices (iOS and Android). Please make sure that your device meets the minimum system requirements.
  • How do I create a game account?
    On the main game interface, you will see the “Register” button. Click and fill in the required information to create an account. After registering, you will be able to participate in online games and tournaments.
  • Can I play with friends?
    Yes! You can invite friends to join your game room or play against them through our multiplayer mode. Please make sure that both you and your friends have valid game accounts.

 

  • How do I top up and purchase virtual items?
    Through the in-game store, you can select the virtual items you want to purchase and top up. We accept a variety of payment methods, including credit and debit cards.
  • Is there a chat feature in the game?
    Yes, there is a chat feature in the game so you can communicate with other players. Please remember to follow our community guidelines to maintain a good gaming environment.
  • How do I report inappropriate behavior or technical issues?
    If you encounter inappropriate behavior or technical issues in the game, please report it to us through the “Report” function in the game. You can also contact the customer service team by email.
  • Can I quit the game at any time?
    You can quit the game at any time and the system will automatically save your progress. The next time you log in, you can continue the game from the last progress.
  • How are regular updates and maintenance done?
    We will regularly push out updates to add new features and fix problems in the game. During maintenance, you may not be able to access the game. We will notify you in advance on the website and social media.
  • How do I contact customer support?
    If you have other questions or need help, please contact our support team at the following contact details:

Email: [email protected]